Effective Date: 6/7/2025
Last Updated: 7/7/2025

At Senior Nest Guide, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Who We Are

Senior Nest Guide is a concierge service that helps families and individuals connect with licensed assisted living communities. We do not offer housing directly; instead, we help match users with senior care providers based on their needs.

2. Information We Collect

We may collect the following information from you:

• Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • City/State/Zip Code

  • Relationship to the Senior

  • Care Needs or Preferences

• Automatically Collected Information

  • IP Address

  • Browser type and version

  • Pages visited

  • Time spent on our website

  • Device and usage data through cookies

3. How We Use Your Information

We use the information we collect to:

• Match you with appropriate assisted living options

• Connect you with trusted senior care advisors

• Improve our website and services

• Respond to your inquiries or requests

• Send relevant updates or service-related communications

We do not sell your personal information.

4. Sharing of Information

We may share your information with:

• Licensed Assisted Living Communities
  – Only when necessary to help facilitate a care consultation or match

• Third-party Service Providers
  – For secure hosting, analytics, and communication purposes (e.g., CRM platforms)

• As Required by Law
  – To comply with legal obligations or in connection with a legal claim

5. Your Choices and Rights

You can:

• Request access to your data

• Ask us to correct or delete your data

• Opt-out of future communications at any time

To do so, please contact us at support@seniornestguide.com or through our website contact form.

6. Security of Your Information

We use industry-standard practices to safeguard your personal data, including encryption, secure servers, and access controls.

7. Cookies and Tracking Technologies

Our site uses cookies to improve user experience and track website performance. You can disable cookies through your browser settings.

8. Third-Party Links

Our website may link to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our services are not directed to anyone under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

11. Contact Us

If you have questions about this policy or your data, contact us at:
Email: support@seniornestguide.com